1. 你是一個(gè)記者，要揭發(fā)一個(gè)政客的陰謀。你會(huì)
公開(kāi)你的意見(jiàn)，使輿論迫使他離職。
和他單獨(dú)談話，勸他立即辭職，否則你將公布他的罪狀。
找出人證物證，公開(kāi)于報(bào)章。
將你的懷疑告訴其他記者，詢問(wèn)他們的意見(jiàn)。
2. 你是一個(gè)律師�，F(xiàn)在你要在法庭為一個(gè)被控謀殺的人辯護(hù)，從所有資料中，你確知他無(wú)罪，你怎樣說(shuō)服法官認(rèn)為他是無(wú)罪?
將所有事實(shí)詳細(xì)報(bào)告。
根據(jù)事實(shí)做簡(jiǎn)單扼要的說(shuō)明。
以適當(dāng)?shù)氖謩?shì)做動(dòng)人的演說(shuō)。
請(qǐng)求陪審團(tuán)的同情
3. 你是某著名醫(yī)院的護(hù)士長(zhǎng)，現(xiàn)在正面臨一個(gè)嚴(yán)重的問(wèn)題。兩個(gè)非常能干的護(hù)士長(zhǎng)彼此不合作且制造糾紛，你曾與她們談話，希望改善這種情況，但她們之間的關(guān)系并未改善。
最好是將其中較不能干的解聘，另雇較好的來(lái)代替她。
勸她們采取互不理睬的態(tài)度。
指派給她們不舒服的工作，籍以教訓(xùn)她們最好還是合作。
派她們到不同的病房去，因而無(wú)需在一起工作。
4. 某教師從不承認(rèn)自己的錯(cuò)誤，她認(rèn)為學(xué)生在課堂發(fā)問(wèn)是向她的權(quán)威挑戰(zhàn)。但自己卻常常尖酸刻薄地諷刺同事而從不道歉，總認(rèn)為自己是對(duì)的。她又喜歡插嘴，有她在場(chǎng)時(shí)，別人就沒(méi)有機(jī)會(huì)說(shuō)話了。假如你是校長(zhǎng)，你怎樣處理?
你會(huì)不予理會(huì)，因?yàn)樗俳處啄昃鸵诵萘恕?/p>
告訴她假如再不改過(guò)就要被解聘了。
很鄭重地和她談?wù)摚顾私馑男袨樵诮逃蠒?huì)有不良的影響。
安排一位心理醫(yī)生去幫她了解她的行為，并予以改善。
5. Suppose you were a salesperson who sold brushes and you had stopped at Mrs. Zhang's door. But she said, I don't want to buy anything today. I'm terribly busy. I don't want to be disturbed.You would
apologize to her and leave.
ask her whether you could come tomorrow.
let her see the products you have.
ask her whether she had used the products of your company， whether she would like to have a look at the brushes， and send her a sample for free.
6. Suppose you were a line manager of a manufactory. Your subordinate Mr. Wang had lowered his work efficiency without any reason recently. His work was very important. The doctor of the manufactory did a physical examination for him, but found no problem. In this case, you would
tell him he would loose his job if he wouldn't improve his work efficiency.
talk with him and try to find what had troubled him.
praise him occasionally. Perhaps he would feel excited and improve his work efficiency consequently.
